Terms of Service

These Terms of Service ("Terms") constitute a legal agreement between you ("Client", "you") and Mark8 Production ("we", "us", "our"). If you do not agree, please do not use our website or services.

Mark8 Production provides creative and performance marketing services including, but not limited to:

• Social media marketing and management
• Instagram Reels and video production
• CGI ads, graphic design, and branding
• Website design and development
• Google and Meta performance advertising
• Influencer marketing and podcast studio services
• Drone videography and related creative production

Specific deliverables, timelines, and fees are defined in a separate proposal, quote, or service agreement signed or accepted by both parties.

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorised access to our systems or data
• Upload malicious code, spam, or harmful content via forms
• Copy, scrape, or reproduce site content without our written permission
• Misrepresent your identity or affiliation

• All quotes are valid for the period stated in the proposal unless otherwise agreed.
• Projects typically require an advance payment before work begins, as specified in your agreement.
• Remaining balances are due upon milestone completion or final delivery, per the agreed schedule.
• Late payments may pause work and incur interest or recovery costs as permitted by law.
• Cancellation terms, refunds, and revision limits are defined in your project agreement.

To deliver projects on time, you agree to:

• Provide accurate briefs, brand assets, and approvals in a timely manner
• Ensure you have rights to any content, logos, or materials you supply
• Designate a point of contact for feedback and sign-offs
• Grant necessary access to social accounts, ad accounts, or platforms when required

Delays caused by late feedback or missing assets may extend timelines and are not our responsibility.

• Upon full payment, you receive the agreed usage rights to final deliverables as specified in your project agreement.
• We retain ownership of pre-existing tools, templates, methodologies, and raw production files unless otherwise agreed in writing.
• We may display completed work in our portfolio, website, and social media unless you request otherwise in writing before project completion.
• You must not use our name, logo, or work in a way that implies endorsement without our consent.

Each project includes the number of revision rounds stated in your quote or agreement. Additional revisions may be billed at our standard rates. Final approval from you is required before we publish, launch, or run paid campaigns on your behalf.

When we manage advertising on Google, Meta, or other platforms, ad spend is separate from our management fees unless bundled in writing. You are responsible for:

• Funding ad accounts as agreed
• Compliance with each platform's advertising policies
• Accuracy of claims made in your ads and landing pages

We are not liable for account suspensions, policy violations, or platform algorithm changes beyond our reasonable control.

To the fullest extent permitted by applicable law:

• Our total liability for any claim arising from our services is limited to the fees paid by you for the specific project giving rise to the claim.
• We are not liable for indirect, incidental, or consequential damages including lost profits, revenue, or business opportunities.
• Marketing results (views, leads, sales, ROI) depend on many factors; we do not guarantee specific performance outcomes unless explicitly stated in a signed agreement.

You agree to indemnify and hold Mark8 Production harmless from claims, damages, or expenses arising from content you provide, your products or services, or your breach of these Terms or applicable law.

Both parties agree to keep confidential any non-public business information shared during the engagement, except where disclosure is required by law or necessary to perform the services.

We are not liable for delays or failure to perform due to events beyond our reasonable control, including natural disasters, power outages, internet failures, government actions, or platform outages.

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Siliguri, West Bengal, India.

We encourage resolving disputes amicably by contacting us at team@mark8production.com before pursuing legal action.

We may update these Terms at any time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance.

For questions about these Terms, contact:

Mark8 Production
VYOM SACHITRA, 4th Floor, Pranami Mandir Road, Punjabi Para
Siliguri, West Bengal 734001, India
Email: team@mark8production.com
Phone: +91-8293893700, +91-7384408080